At a Glance


UK Presence:
Circa. 100 stores

International Presence:

Format: 3 concepts – Café/full-service, kiosk, and pop-up

Creams Café Franchise

Creams Café…the UK’s Favourite Dessert Parlour

Founded in 2008, Creams celebrates the fun, colourful and delicious. We specialise in all things desserts, with Milkshakes, Freakshakes, Waffles, Crepes, Sundaes and Cookie Dough on our core menu. We make all our Italian style Gelato and Sorbets in our factory in East London, with 24 flavours available. We use only the best ingredients imported from Italy and handcrafted into some of the UK’s best Gelato’s and Sorbets.

In 2018 we were nominated for High Growth Company of the Year at the UK Private Business Awards, in 2017 shortlisted for the Rising Star of the Year Award the previous year and recognised in Savanta’s top 10 most love eating out brands in 2019 and 2020.

Last year, in 2020, we served more than 5 million customers, dishing out over 50 million scoops of gelato and 8.6 million milkshakes. We also had one of our most successful and busiest years.

In 2020 Pistachio Holdings acquired a majority stake in the business, to support in taking it to the next level, driving its ambitions for international and further UK expansion.

Franchise Opportunity

Creams have circa 100 stores across the UK and most recently planned expansion into Egypt, with the first site to open in Cairo in December 2021.

We offer 3 concepts – Café/full service, kiosk and Pop up

We are always on the look for new business entrepreneurs to join the Creams family, who love desserts as much as we do, have passion, business acumen and commitment to running a Creams Franchise store. And above all a sweet tooth.

Why invest in Creams

  • The UK’s favourite Dessert Parlour
  • We manufacture our own Gelato in the UK using only the finest quality ingredients
  • Product innovation enabling Creams to be first to market
  • Expertise in site acquisition
  • A turnkey solution for the design, build and delivery of every Creams store
  • Creams Academy – Training Excellence Centre
  • Pre-opening and ongoing support
  • Dedicated Business Manager
  • Digital Advancement and Innovation
  • Marketing expertise

Ideal Partner:

Creams Café are seeking :

Multi-Unit Franchisees


Interested in Creams Café? Contact Head Office

Creams Café are delighted to chat to anyone interested in multi-site development opportunities in key cities across the Midlands, the North and Scotland.

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