Chaiiwala is one of the UK’s leading fast casual dining restaurants serving a variety of chaii and urban style Indian street food. We are looking to disrupt the billion-pound hot drinks industry with our unique product offering, detailed flavouring and innovative concepts of presentation. 

What started as an eatery paying homage to traditional Indian street food is now an iconic brand with a real standing within every community we serve. We have balanced tradition with the growing consumer need for aspirational, fresh and exciting food with a story. Our fast casual operation offers dine-in, takeaway elements and deliveries. 

Our menu takes you on a journey to the heart of the East. Led by our most distinctive tea Karak Chaii, we offer you breakfast, lunch and all-day snacks – attracting a wide demographic. 

Since we began our journey in 2015 we have a portfolio of almost 100 stores in the UK (projected 250 locations over the next five years), 23 in Canada and 3 in Dubai. We are currently opening four to five sites every month. 

Our next phase of growth is to expand our brand globally, and build on our North American presence to include stores in the US. 

Typical store models 

• Drive-thru – In 2022 we launched the UK’s first ‘drive thru’ style store for Indian street food in Bolton, UK. Since then we have opened 3 drive-thrus. 
• Airports –  Our first airport store opened in London Luton Airport in 2024. This was followed by Birmingham Airport, UK. 
• Express store – In 2021 we launched our first ‘kiosk’ express model in a service station. Our menu offering has been streamlined to align with those on the move and help us serve other similar sectors such as travel hubs, universities/colleges, hospitals, exhibition and conference centres, and services. 
• Standalone stores – Situated in busy town or city centres, retail parks / plazas and shopping malls. 

The perfect global partners are vital to grow our brand across the world as we believe our people are our largest asset.